What has changed?

• Our storefront has been reorganized to facilitate social distancing.
• All employees and customers are required to wear a mask. Don’t have one? We’ll provide one for you!
• All customers will be asked to wash or sanitize their hands when they enter the store and have a contactless temperature check.
• For your safety as well as our staff, there will be no in-store trials of rental instruments at this time. We thank you for your understanding.

What hasn't changed?

• Our high quality rentals for every level
• Our incredible selection of sheet music, strings, accessories, cases, and more
• Our dedication to our amazing customers

For Rental Transactions & General Purchases from Johnson String Instrument

For rental transactions or if you are purchasing strings, sheet music, accessories, or cases:

• By phone: tell the customer service representative that you would like curbside pickup.
• Online: choose “Curbside Pickup” as your delivery option.

Please wait for an email from our staff informing you when your order is ready. Most orders are available for same day or next business day pickup.

For Trial Returns/Request or Repair Pickups/Drop-offs from Carriage House Violins

If you are requesting or returning a trial instrument or picking up a repair:

• If you are requesting a trial, a salesperson will contact you to coordinate pickup.
• If you are picking up or dropping off an instrument or bow for repair, please give us a call at 617-262-0051 x0 to schedule an appointment.
• Once you’ve arrived, dial 617-262-0051. Listen to the phone tree options or dial extension 655 for further assistance.